+91 9410963327, +91 8954618570 NH-58 Vill. Shivpuri, Rishikesh

Terms and Conditions

Home Terms and Conditions

Terms and Conditions

At Panchvati Cottage we try to provide an amazing experience with Camping & Rafting. We have more than 10 years of experience in this industry to make your activity more exciting.

You must read all the information listed below. These are the most important points.

A deposit of 50% of the total price is due with your reservation. Final payments are due before the departure and for a few special trips

Participants must be in good health and in a good physical condition. It is vital that participants with medical problems make them known to us well before departure. If you suffer from severe muscular, chest, heart or bronchial disorders, or if you are a severe asthmatic, or have high blood pressure, you are strongly advised against participating. Our trips generally take place in remote areas where there is little or no access to normal medical services or hospital facilities for serious problems. Where necessary, evacuation can be prolonged but it is difficult and expensive. Medical and evacuation expenses will be the responsibility of the participant.

Our Tour Leaders take their responsibilities seriously and if a Tour Leader believes in his/her judgment that you should not participate in the trip, before your departure, even if you pass your medical, he/she may exclude you from the trip. In this circumstance you will be offered the option of taking another trip considered suitable for you or a full refund. If during a trip the Tour Leader considers you should not participate further he/she may direct you not to continue and you must follow the Tour Leader's instructions. In this case you will not be entitled to any refund. Travel insurance may compensate you depending on the circumstances.

Cancellation Policy

The cancellation Policy rules will be applied on your advance booking amount.

  • If Cancellation requested before 15 days prior to the arrival date – Full refund
  • If Cancellation requested after 15 days prior to the arrival date – 75% refund.
  • If Cancellation requested before 5 days prior to the arrival date - 50% refund
  • If you are going to cancel your plan before 48 hours - No Refund.

Note : Cancellation refund will be processed in 15 working days.